California Heated Floor Membrane
We offer a warranty on our Heated Floor Membrane elements for 10 years. It covers our floor mats and heating wire for any defects in the electric elements.
The thing is, that unless the wires are accidentally cut during the installation of the uncoupling membrane heated floor, our products will most likely outlast what ever floor covering or paving material you use.
So, yes, we will work with you and fix it to make sure they work. Because, even if you do accidentally cut the wires, it's not the end of the world. These California membrane heated floor products are repairable with our help and with the right method and guidance.
There is a reason why we have been manufacturing California uncoupling membrane heated floor for more than 20 years. They are dependable, durable and the best on the market and we stand behind them throughout your installation and beyond. You can be assured of a great product that will serve you for many years to come.
So call us if you have a challenge with your California Heated Floor Membrane installation, if you have questions about connecting to your power source or accidentally cut a wire. We will help you fix it so you can rest easy with your 10 year warranty.
We will also assist you to the best of our ability with obtaining the guidance for your thermostat. Since thermostats are provided by a third party, we are not the experts you need when it comes to programming and technical issues there but we can generally get you the manual or to the right website or party to aid you.